Stella Starry Event

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Terms And Conditions

Terms And Conditions

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TERMS AND CONDITIONS – Stella Starry Events

These Terms & Conditions govern the use of the Stella Starry Events website, services, and all engagements with our company. By accessing our website or hiring our services, you agree to abide by the following terms:

1. ACCEPTANCE OF TERMS

By using this website or requesting our services, clients acknowledge and agree to these Terms & Conditions. Stella Starry Events reserves the right to update these terms at any time.

2. SERVICE SCOPE

Stella Starry Events offers:

  • Event Planning

  • Event Coordination

  • Event Decoration

  • Training & Workshops

  • Rental Services (if applicable)

Services must be booked in advance and confirmed through an invoice and signed agreement.

3. BOOKING AND PAYMENT

  • All bookings require a minimum deposit of 60% of the total service cost.

  • The remaining 40% balance must be paid at least 7 days before the event date.

  • Payments are non-refundable but may be transferable depending on availability.

  • Bookings are confirmed only after payment is received.

4. CANCELLATION & REFUND POLICY

  • Cancellations made 30 days before the event may be rescheduled depending on our availability.

  • Cancellations less than 30 days to the event attract no refund, but clients may use the payment for another date (subject to availability).

  • Refunds are not allowed for design, decoration, or customized services.

5. CHANGES TO EVENT DETAILS

  • Any changes to event dates, venue, or style must be communicated at least 14 days ahead.

  • Additional charges may apply for changes requiring extra materials, manpower, or logistics.

6. CLIENT RESPONSIBILITIES

Clients must:

  • Provide accurate event details and requirements.

  • Ensure the venue is accessible at agreed timelines.

  • Secure necessary permits (e.g., venue access, noise permits, etc.).

  • Provide safety, electricity, and water access where needed.

  • Share all design inspirations on time to avoid delays.

7. COMPANY RESPONSIBILITIES

Stella Starry Events will:

  • Provide professional planning, coordination, and decoration services.

  • Arrive early for setup and ensure timely delivery.

  • Use high-quality materials and decor items.

  • Ensure safety and professionalism during all operations.

8. DAMAGE & LIABILITY

  • Clients are responsible for any damage caused by their guests to Stella Starry Events’ equipment, décor items, or rentals.

  • Stella Starry Events is not liable for:

    • Weather interruptions

    • Venue restrictions

    • Third-party supplier failures

    • Loss or injury due to circumstances beyond our control

9. MEDIA & PUBLICITY

  • Stella Starry Events reserves the right to take photos and videos of events for marketing, portfolio, and social media purposes, unless the client requests otherwise in writing before the event date.

10. INTELLECTUAL PROPERTY

All training materials, design concepts, website content, and images belong to Stella Starry Events and may not be copied, shared, or reproduced without permission.

11. PRIVACY POLICY

Client information is kept confidential and used solely for communication, service delivery, and project planning.

12. WEBSITE USAGE

  • Website content must not be copied or misused.

  • Users may not attempt to hack, manipulate, or disrupt the website.

  • Online bookings or inquiries must contain accurate and complete information.

13. GOVERNING LAW

These terms are governed by the laws of the Federal Republic of Nigeria.

14. CONTACT INFORMATION

For inquiries, bookings, or clarifications:
Stella Starry Events
Contact Us